Discord Channel

THE DISCORD CHANNEL LOADER IS ONLY AVAILABLE IF YOU HAVE A DISCORD INTEGRATION ACTIVE

Glime uses Discord Channel conversations as data source to allow users to find previous conversation that may help them to solve their problems - alongside the proper Glime answer.

Discord Channel conversations are NOT used as part of knowledge base, but ratehr as a "reference" for previous conversations.

Add Discord Channel

To add Discord Channel conversations, click on the "Data Management" button in the left menu and then in the "New Data Source" button in the bottom right corner of the Data Sources page.

Then select "Discord Channel" and select the Discord server and channel you want to add.

The server and channel must be accessible by Glime.

Be aware that it can take a few minutes for the data source to be fully loaded and ready to use. You'll be notified when the data source is ready.